Following Up with a Client
向客户跟进反馈
🇬🇧 英式独立音色 · Lucy · British English 待连接今天的情景
你向客户演示了产品原型，现在开会确认他们的反馈和下一版交付范围。
Thanks for following up. We reviewed the prototype yesterday.
谢谢你跟进。我们昨天审核了原型。Great. I’d like to confirm the main points before we revise it.
很好。在修改前，我想确认主要反馈。The overall flow is clear, but the reporting page feels too complex.
整体流程很清楚，但报告页面感觉过于复杂。Which part creates the most difficulty for your users?
哪一部分给你们的用户带来最大困难？They cannot tell which numbers require immediate attention.
他们无法判断哪些数字需要立即关注。So the priority is clearer hierarchy rather than adding more detail. Is that correct?
所以重点是建立更清晰的层级，而不是增加更多细节，对吗？用 So... Is that correct? 复述确认。Exactly. We also want users to export a one-page summary.
完全正确。我们还希望用户能导出一页摘要。Is the export essential for the next release, or could it follow later?
导出功能是下次发布必须有的，还是可以稍后完成？It is important, but the visual hierarchy should come first.
它很重要，但视觉层级应优先。Understood. We can revise the hierarchy by Wednesday and estimate the export feature separately.
明白。我们可以在周三前修改层级，并单独估算导出功能。Could you include two layout options for us to compare?
可以提供两个布局方案供我们比较吗？Yes. One will emphasise alerts, and the other will organise information by department.
可以。一个突出警报，另一个按部门组织信息。That would help. Who should we send detailed comments to?
那会很有帮助。详细意见应该发给谁？Please send them to me by Monday afternoon, and I’ll consolidate everything for the team.
请在周一下午前发给我，我会为团队汇总。All right. Can you send a written summary of today’s decisions?
好的。你能发送一份今天决定的书面摘要吗？Absolutely. I’ll send it within the hour with owners and due dates.
当然。我会在一小时内发送，并写明负责人和截止日期。A useful client follow-up converts broad reactions into priorities, deliverables, owners, and dates. Restate decisions before the meeting ends.
有效的客户跟进会把宽泛反馈转化为优先级、交付物、负责人和日期，并在会议结束前复述决定。
客户反馈只有转化成明确下一步才真正有用。
Language Notes 语言点
The priority is clarity rather than more detail.优先事项是清晰度，而不是更多细节。
I’ll consolidate the feedback for the team.我会为团队汇总反馈。
Vocabulary
本课核心词汇
hierarchy
/ˈhaɪə.rɑː.ki/The page needs a clearer hierarchy.
essential
/ɪˈsen.ʃəl/Is this feature essential?
consolidate
/kənˈsɒl.ɪ.deɪt/We consolidated all comments.
Pronunciation Focus
英式发音
复述事实使用降调，Is that correct? 轻微上扬。
The priority is clearer hierarchy. ↘ Is that correct? ↗跟进会议的价值不在于重复讨论，而在于把反馈变成可交付、可负责、可追踪的行动。
“I’d like to confirm the main points before we revise it.”
现在，轮到你来说
模拟一次客户跟进：确认两条反馈、排列优先级、承诺一个时间并总结负责人。
录下你的朗读
请朗读下面这句话。录音仅用于本次识别；登录后会同步成绩，不保存原始声音。
I’d like to confirm the main points before we revise it.
完成今天的学习
每天一点点，英语会慢慢变成你真正能使用的工具。
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